For your convenience, our online store provides you with a replacement or return service for products if the customer is not 100% satisfied with the product, according to the following conditions:
Return within 3 days of receiving the product.
Exchange within 7 days of receiving the product.
The product must be in the same condition when purchased and in the original packaging.
Receipt of the shipment from the shipping company is an acknowledgment by the customer that the shipment (carton) is in good condition and has not been opened before receipt.
You can return and exchange the product at the showroom.
We will cover the costs of returning the product in the event of an error from us, or the shipping costs will be deducted from the value of the product if it is returned by the customer.
Exchange and return method:
Contact us via IMPL or WhatsApp customer service.
The product will be exchanged according to the above conditions.
Or the amount will be returned to your account with one of the local banks according to the above conditions.
SHIPPING FEE NON-REFUNDABLE.
45 SR FEE APPLED FOR RETURN.
30 SR SHIPPING FEE FOR NEW SHIPMENT.
